Receptionist

Receptionist / Front of House Assistant

Ellisons is seeking a professional and client-focused Receptionist / Front of House Assistant to join Team Ellisons on a full-time basis in Chelmsford, Essex.

Fantastic company benefits include:

• Salary: Competitive + discretionary performance bonus
• Employee Benefits: Generous leave entitlement, enhanced family policies, mental health and wellbeing support and professional development.

About the role:

As a Front of House Assistant, you will play a key role in ensuring both clients and colleagues receive a welcoming, professional, and efficient experience. Based in the Chelmsford office, you will be part of the Front of House team, acting as the first point of contact for visitors and callers, while also supporting the smooth day to day running of the office through a range of administrative duties. Occasional travel to other office locations may be required.

Main duties and responsibilities:

• Welcome clients and visitors, ensuring a professional and positive front of house experience
• Direct visitors and incoming calls efficiently to the appropriate departments and team members
• Process incoming and outgoing post and support the wider business with general administrative tasks
• Provide exceptional customer service to both external clients and internal colleagues
• Assist with the smooth operation of reception and front of house services within a busy office environment
• Organise and prioritise workloads effectively to ensure tasks are completed accurately and efficiently

About you:

As a Receptionist / Front of House Assistant, you will have previous experience in a client facing, reception, customer service, or administrative role. You will possess excellent communication and interpersonal skills, with the confidence to interact professionally with clients, visitors, and colleagues at all levels. You will be highly organised, able to manage multiple tasks efficiently, and have strong attention to detail. A proactive and friendly approach, coupled with a genuine passion for delivering outstanding customer service, is essential. You will also be comfortable working in a fast paced environment and be willing to travel to other office locations when required.

About Ellisons:

Ellisons is a Top 200 UK law firm and one of the region's oldest, most established, and fastest growing firms, with over 280 colleagues and a strong Partnership. With offices across Essex and Suffolk, and membership of the Alliott Global Alliance, Ellisons is committed to delivering trusted advice, building long standing client relationships, and creating an environment where colleagues can thrive and develop their careers.