Receptionist

The Alice Medical Centre

RECEPTIONIST - 15 HOURS A WEEK - Evening TBC

Job Summary

Working on Reception, answering calls and dealing with patients.

Job Description/Responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.

Person Specification Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgment, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload prioritiesAbility to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment
• Able to use own initiative
• Experience of dealing with the public/patients

Desirable

• Flexibility of working hours/ able to work at the desired times

Qualifications Essential

• English GCSE Level C or equivalent
• A demonstrable commitment to professional development

Desirable

• Intermediate level Microsoft Office

Experience Essential

• Experience of working in a public reception environment
• Experience of Microsoft Office software

Desirable

• Experience of telephone switchboard operation
• Experience of computerised clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: The Alice Medical Centre

Address: 1 Carnwood Road, Bestwood, Nottingham