Receptionist

Position Overview

Receptionist - Centre for Psychological Therapies & Hope Park Counselling Centre (School of Health in Social Science). Salary: £24,729-£25,804 per annum.

Full-time 35 hours per week, fixed term until 31 July 2027 (position available from June 2026).

Working Hours

• Monday-Thursday: 11.45 am - 8 pm (7.25 h + 1 h unpaid break)
• Friday: 10 am - 4.30 pm (6 h + 30 min unpaid break)

Job share arrangement may be considered.

Key Responsibilities

• Provide full reception service and support daily operations across both services.
• Act as first point of contact by phone and face to face for clients.
• Handle client enquiries, manage waiting areas, complete basic administrative tasks.
• Assist Operations Team by taking responsibility for client enquiries and basic admin tasks.

Required Skills & Attributes

• Ability to learn new systems, including the Centre's bespoke database.
• Accuracy and prioritise routine tasks effectively.
• Apply and understand relevant standard procedures and policies.
• Flexible approach to duties and willingness to learn.
• Effective communication to maintain good working relationships with staff, students, clients, and the public, and to provide a warm, friendly front of house.

Right to Work

The University is unable to sponsor international workers in this role. International applicants must demonstrate an alternative right to work in the UK.

Equal Opportunity

The University of Edinburgh holds a Silver Athena SWAN award. We are members of the Race Equality Charter and Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Closing Date

Applications close 24 June 2026 at 11:59 pm UK time.