Receptionist

Be all you can be with Hamberley. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Receptionist to help us achieve this goal.

Working Hours

• 9:00 am - 5:50 pm, 2 days per week
• Hours are worked on a rotational basis

Weekend Cover

• Role includes some weekend working (approximately 1 weekend in 3), which may increase occasionally when team members are on annual leave.

Benefits

• A competitive salary and benefits package
• 28 days holiday inclusive of Bank Holidays
• Quality linked bonus scheme - a performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care
• Workplace pension for your future security
• A true team culture - a collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks - access to a wide range of retail discounts and savings
• Free on site parking
• Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral

What you'll be doing

• Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate
• Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner
• Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly

About you

• Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role
• Proficient in use of Microsoft Office, particularly Word and Excel
• A caring, patient, and respectful demeanour
• Excellent attention to detail and organisational skills
• Ability to work independently and as part of a team
• Share our values and demonstrate them at all times; a "Can Do" flexible team worker, problem solver with passion for what they do, able to manage a diverse and demanding workload, think out of the box, open to doing things differently

If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.