Receptionist

Location: Cedar Grange, Cross Lanes, Lanstephan, Launceston, PL15 8FB

Salary: £13.04 per hour

Your role

• Welcome residents, relatives and visitors with warmth and professionalism
• Support customers by answering queries and offering clear, helpful information
• Carry out a range of administrative tasks to keep the home running smoothly
• Use your IT skills to manage emails, records and documents confidently
• Work closely with colleagues to create a friendly, supportive front of house experience

Qualifications

• Experience in a customer service setting
• Confident using IT systems including Word, Excel and Outlook
• Warm and approachable with strong people skills
• Organised and able to manage a variety of tasks calmly and efficiently
• Caring, enthusiastic and self-motivated with a desire to make a positive difference

Your rewards

• You deserve more than the basics. That's why, alongside 28 days' annual leave pro rata (including bank holidays), occupational sick pay linked to length of service, and a contributory pension, we've created a package to help you thrive:
• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangements
• Annual leave purchase scheme
• Company-funded training and ongoing career development opportunities
• Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
• Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

We may close this advert early, so please apply as soon as possible.

Inclusion Statement

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.