Receptionist

About Us

At Tangerine Group, we've been passionate about delivering high-quality products and services that make a real difference since we started in 1995. Our success is built on innovation, collaboration, endeavour and a commitment to excellence. We have three divisions, comprising the Mill Farm leisure and hotel group and VetPlus, which is 'The Global Leader in Veterinary Nutraceuticals' with outstanding growth in 52 countries, including eight wholly owned subsidiaries.

About the Role

We're looking for a professional and friendly Part-Time Receptionist to be the welcoming face of our Boundary Road office. This is a key front of house role, ensuring all visitors and callers receive an exceptional first impression while supporting the wider Customer Services team with essential administrative tasks.

If you're organised, confident, and enjoy helping people, this is a great opportunity to join a busy team where no two days are the same.

Hours will predominantly be 1 7pm, with flexibility required between the hours of 7am 7pm.

What You'll Be Doing Reception & Front of House

• Answering all incoming calls professionally and directing them appropriately.
• Greeting all site visitors and ensuring they have a positive experience.
• Managing meeting room calendars and keeping diaries up to date.

Office & Administration Support

• Opening, distributing, and sending post, including month end franking charges.
• Ordering stationery and maintaining stock levels.
• Supporting with general admin tasks such as mailshots, laminating, and updating spreadsheets.

Occasional Responsibilities

• Attending staff meetings and training when required.
• Travelling to other sites as needed.
• Carrying out additional duties in line with the needs of the business.

What We're Looking For Skills & Qualities

We're searching for someone who is:

• Professionally presented, with excellent interpersonal and communication skills.
• Highly organised with strong time management and IT skills.
• Must have previous administration and customer service experience.

And naturally:

• A quick learner and self motivated.
• Flexible, enthusiastic, hardworking, and a real team player.

Our Expectations

We want someone who will:

• Act with honesty and integrity at all times.
• Demonstrate high standards of personal conduct.
• Value colleagues and contribute positively to the team.
• Take pride in the quality of service they deliver.
• Flexibility to work shifts between 7am 7pm.

Benefits

• Pension scheme
• Private healthcare and dental (After 1 year)
• Group profit share (after 2 years)
• Subsidised canteen
• Onsite parking