Receptionist

Main duties of the job

As a Receptionist at Avery Healthcare, you will be the first point of contact within the home, offering professional, high-quality customer service and a range of administrative services.

• Answer the telephone and respond to enquiries at reception, redirectting calls to relevant staff and recording messages accordingly.
• Complete reception related administration, maintain databases and provide administrative assistance to the General Manager.
• Maintain the general tidiness of the reception area and liaise with Housekeeping to ensure standards are met.

Shift details: 08:00 - 18:00

About the role

Your focus as a receptionist will be to offer professional, high quality customer service as the first point of contact within the home and to provide a range of administrative services.

About you

To be successful you will live our values of caring, supportive, honest, respectful and accountable in all that you do. The ideal candidate must:

• Have excellent communication skills, both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem solving and client complaints.

About Avery

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across a growing network of over 100 homes. We are committed to helping our employees grow in a caring, supportive environment with opportunities to learn and develop throughout their career.

Requirements

• ADBS Disclosure check (cost met by Avery Healthcare).
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be made to the Disclosure and Barring Service to check for any previous convictions.