Receptionist

DoubleTree by Hilton Hotel London - Victoria Benefits

• Exclusive hotel discounts within the Crimson Hotel Group.
• Staff rate discounts Hilton worldwide.
• Extra Day Off for Your Birthday - Because your day matters.
• Employee Assistance Programme and wellbeing.
• Free refreshments and freshly cooked meals while on duty.
• Learning and development opportunities for career progression.
• Health Benefit schemes.
• Recognition and reward schemes.
• Pension Scheme & Life Assurance.
• Discounts in our F&B Outlets.

Responsibilities

As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction. Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.

Qualifications

You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can-do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well-presented appearance, and the ability to work collaboratively with colleagues across all departments.

Equal Employment Opportunity

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.