Receptionist

About The Role

Shift Pattern: Wednesdays and Fridays 6am-12noon. Additional shifts for holiday and sickness cover may be required. Additional shifts will be 6am-12noon or 12noon-6pm, Monday to Friday. Guaranteed weekly hours are 12 but you could be working up to 30hrs each week depending on business requirements.

As a receptionist, you will be the first point of contact for visitors and callers, providing a professional and welcoming service. Reporting to the Facilities Manager, you will handle a variety of administrative tasks to support the smooth operation of the office.

Key Responsibilities

• Greet and direct visitors, ensuring they feel welcome and are assisted promptly. Provide them with necessary information or direct them to the appropriate person or department.
• Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
• Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
• Schedule appointments and maintain calendars, coordinating meeting rooms and ensuring all arrangements are in place.
• Provide general administrative support to the team, including filing, data entry, and managing office supplies.
• Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
• Assist with data entry and record keeping as needed, ensuring accuracy and confidentiality.
• Ensure accurate and timely communication within the office, relaying messages and information promptly.

Candidate Requirements

• You must have the right to work in the UK.
• Experience within a Receptionist role is essential.
• Suitable for a busy role with a lot of security responsibility; must be quick to pick up, retain and use new information. Attention to the smallest details is essential.
• Professional demeanour and appearance.
• Strong communication skills, both verbal and written.
• Ability to multitask and stay organised in a fast paced environment.
• Proficiency in using office equipment like phone systems and copiers.
• Friendly and welcoming attitude.
• Reliable and punctual, with a strong work ethic.
• Will be working across two sites in East Cowes and will need own transport due to 6am starts.
• Will be relieving the night guard; reliability and punctuality essential at the end of their 12 hour shift.
• Due to the security aspects of this role, BPSS clearance (includes DBS) required.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.