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Receptionist

Posted 5 hours ago by Klarent Hospitality Limited

Permanent
Full Time
Other
Gloucestershire, Bristol, United Kingdom, BS153
Job Description

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person
  • Passionate and willingness to learn
  • Exceptional customer service - someone who can make our guests smile
  • A true team player
  • A competent level of IT proficiency
  • The ability to work under pressure
The Role
  • As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
  • Assist with guest queries in a timely and efficient manner
  • Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
  • Amazing discounts on food, drink and accommodation throughout the group
  • Huge opportunities for Learning, Development and Progression
  • Excellent rates for friends and family
  • Employee Assistance Program
  • Free use of the Leisure Club where applicable
  • Long Service Awards
  • Recognition Awards
  • Refer a Friend Bonus
  • Annual Social Events
  • Free Parking where applicable
  • Staff Meals on dutyUniform provided
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