Receptionist / Care Navigator

Little St John's Surgery are looking for a Care Navigator to join our Reception team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.

The post offers 22 hours a week as follows:

Monday PM 13:00 to 19:00

Tuesday AM 08:00 to 13:00

Thursday PM 13:00 to 19:00

Friday AM 08:00 to 13:00

Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and References.

Receptionist Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive, professional and friendly image to patients and other visitors, either in person or via the telephone.

PRINCIPAL DUTIES AND RESPONSIBILITIES TO INCLUDE:

• To have a thorough knowledge of all practice policies and procedures.
• To work in accordance of written protocols
• Processing all post and electronic communications on the day they arrive
• Managing the uploading and downloading of temporary resident forms
• To manage the waiting list for 24 hour blood pressure monitoring and 24 hour ECGs
• Any other Administration duties required as advised by the Team Lead

If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.