Receptionist / Administrator

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality?

If you have said 'Yes' to each of the above, then we might just have the role for you

Bury South Community Mental Health Team is looking for an extremely professional, conscientious, calm and confident individual to be a part of the Reception / Administration Team.

Main duties of the job

Previous administration experience is essential however full training will be given.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Job responsibilities

Use of ICT applications/packages. Experience of working in a busy office. Diary management, minute taking and extensive knowledge of all Microsoft packages.

Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more

Person Specification Qualifications

• NVQ 3 Business Administration or equivalent or working towards.
• Knowledge of Trust electronic records system

Experience

• Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
• Working on own initiative with minimal supervision and working under pressure.
• Ability to work with senior members of staff across a large organisation.

Knowledge

• Working knowledge of Microsoft packages or equivalent
• Maintaining administrative / secretarial systems
• Knowledge of NHS policy / procedures.

Other

• Able to work flexibly across a range of different sites/office

Skills

• ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent
• Excellent articulate communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.