Reception Team Member

Reception Team Member - Linton Lodge Hotel, Oxford

We are looking for a friendly, professional and proactive Reception Team Member to join our team at Linton Lodge Hotel, a charming property in North Oxford.

This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering great service, and wants to grow within a supportive hotel environment.

About the Role

As the first point of contact for our guests, you will play a key role in creating a welcoming and seamless experience from arrival to departure.

Your responsibilities will include:

• Welcoming guests and managing check-ins and check-outs
• Handling reservations, enquiries, and guest requests
• Managing payments and daily reception procedures
• Supporting with guest queries and resolving issues efficiently
• Ensuring the reception area is always presentable and professional
• Working closely with housekeeping and other departments

What We're Looking For

• Previous experience in a customer-facing or hospitality role (preferred but not essential)
• Excellent communication and interpersonal skills
• A positive, can-do attitude and strong attention to detail
• Ability to remain calm under pressure and handle busy periods
• Good IT skills and confidence using booking systems
• Flexibility to work shifts, including evenings and weekends

What We Offer

• Competitive salary
• Training and development opportunities
• Supportive and friendly team environment
• Opportunity to grow within the business

Location

Linton Lodge Hotel, Oxford - situated in a quiet residential area of North Oxford, within walking distance of the city centre.

If you are passionate about hospitality and enjoy creating great guest experiences, we would love to hear from you.