Reception Supervisor

We are looking for a highly motivated, experienced dedicated person, who strives to meet deadlines. You will be dealing with patients face to face, emails, calls and queries. You will be supervising a reception team and ensuring the reception runs smoothly.

Main duties of the job

Your main duties will include arranging cover, opening rooms, dealing with patient queries, emails, e-consults, prescriptions, discharge paperwork, ensuring the reception runs well etc.

Job responsibilities

• To ensure effective and efficient reception service is provided.
• Dealing with enquiries.
• Receive and make calls, book appointments.
• Ensure correct recording of all patient details and information.
• Issue prescriptions when due.
• Help prepare and stock up clinical rooms.
• Ensure all staff are updated to any changes.
• Arranging cover for annual leave or sick etc.

Experience

• EMIS knowledge preferred but not necessary.
• Must have equivalent experience in reception supervision.
• Experience of working in primary care/GP surgery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.