Reception Supervisor

Be Yourself- Be a Champion for Your Team - Be Leonardo

As Reception Supervisor, you'll be the backbone of the team, working with the Front Office Manager to inspire and motivate colleagues, ensuring memorable experiences for guests. This busy role involves supervising Front Office operations and leading a vibrant team to exceed expectations.

Perks include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Recognition scheme with vouchers for high street shops
• Meals on duty
• Talent referral bonus
• Regular celebrations like Thank You Week and Employee Awards
• Access to Pension Scheme, Life Assurance, and Wellbeing Support
• Ongoing training and clear progression paths

Ideal candidates will:

• Be themselves!
• Enjoy working with people and creating a fun environment
• Thrive in a fast-paced setting
• Coach and train new team members
• Bring solutions and think quickly
• Be dependable and reassuring to guests and colleagues
• Have excellent organizational skills

Why join us?

We value our colleagues as much as our guests. Joining Leonardo means becoming part of our community, with support to develop your leadership skills through workshops and training programs like the "NEW Team Coach," "Guest Care," and the "Insights Trainee Manager Programme." With our support, training, and clear career pathways, you'll be well on your way to a bright future in hospitality!

Our Story

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe, including more than 55 in the UK & Ireland. As a fast-growing hotel group, we have exciting expansion plans, making now a great time to join us!