Recall and Screening Administrator

Main duties of the job

• Run assigned recalls to invite patients in for their relevant appointment/review, using patients preferred method of communication where possible, following the recall timetable and set protocols.
• Run NHS health checks via the Censura system and follow up non-attenders.
• Book appointments for post-natal, childhood immunisations, and baby checks following the practice policy and booking targets.
• Make telephone calls to follow up appointments and queries.
• Monitor cancer screening DNA's and take appropriate follow up actions, if required.
• Assist with booking patients who are overdue their smear, into Hub or Practice clinics.
• Be an active member of the cancer awareness team, assisting with displays across all sites.
• File normal smear results and action pathology tasks/recalls as per the rota.
• Update patient records to ensure an accurate summary is produced, including recalls, immunisation history, and screening results.
• Liaise with colleagues from other teams with regards to advice and support with coding.
• Monitor individual and group tasks and take appropriate actions.
• To scan patient correspondence to the computer clinical system and index to the correctly identified patient record.
• Take professional pride in the quality of your work and contribute to a positive and supportive team.
• Undertake internal or external training relevant to your role.
• Mentor and guidance for new members of staff.
• Participate in new staff inductions to provide an overview of the teams workload.

Benefits

• Generous holiday entitlement
• Access to variety of NHS discounts

Person Specification Experience

• Previous GP Surgery administrative experience

Personal Qualities

• Able to work without supervision
• A keen attention to detail
• Able to work to tight deadlines
• Interpersonal skills
• Proactive

Skills

• Excellent keyboard and computer skills
• Advanced Excel
• Clinical System - SystmOne (TTP)

Qualifications

• Qualified to GCSE standard or NVQ equivalent

Other Requirements

• Driver - car owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.