Real-Time Workforce Analyst - Hybrid (Nottingham)

A dynamic service provider in Nottingham is seeking a Real Time Analyst to enhance contact centre efficiency. This role requires expertise in capacity planning and real-time data management, focusing on routing, scheduling, and adherence. Candidates should have strong analytical and communication skills to ensure optimal performance. Benefits include comprehensive training, health cash plans, and a generous leave policy. Don't miss the chance to be part of a fast-paced and exciting environment, apply today!