Railway Customer Service Team Lead - 24/7 Operations

Govia Thameslink Railway is seeking an experienced General Purpose Relief (GPR) to lead a customer-focused team across Sutton stations. The role covers platform, gateline or salespoint duties with shifts including early, late or nights.

You must live locally with transport available for 24-hour operation and can adapt to varied duties as rosters change weekly. The role emphasizes delivering outstanding service, team development, and being a visible frontline presence to meet passenger