Radiology Department Assistant

PLEASE NOTE: This role is not eligible for sponsorship Main duties of the job

• The Radiology Department Assistant will be directly responsible for the safe completion of delegated duties and assisted patient care.
• Provide support and assistance to patients and staff as required.
• Assist the Sonographers and Radiologists with the examination and care of radiology patients.
• Assist with clerical procedures and image processing as required.
• Participate in training to further develop the role.

Job responsibilities

• Anticipate the needs of the patient to ensure comfort, safety and dignity at all times
• Assist patients in preparation for, and whilst undergoing, routine and specialised ultrasound examinations
• To check patient identification and documentation in accordance with departmental protocols and clinical requests
• Establish and maintain a good communication channel to support patient confidence
• Assist radiologists and Sonographers in performing examinations, attending to the patients welfare at all times
• Process images as required
• Move ultrasound equipment to wards / departments to allow examinations to be completed in a timely manner
• Escort patients to other departments as appropriate
• Be friendly and helpful towards staff, patients, their relatives and friends in all clinical areas and on the telephone
• Receive patients, relatives and colleagues into the department and direct to the appropriate area
• Ensure patients property is kept in line with Trust Policy
• Ensure the patients environment and all equipment is kept clean and stored safely
• To use computerised systems to assist the radiographer and to optimise patient throughout

Benefits

• On-site nursery
• 27 days minimum annual leave plus bank holidays
• Cycle to work scheme
• Flexible working
• Extensive in-house course learning directory
• Buying and selling of annual leave
• Subsidised restaurant
• Tranquillity garden
• Generous subsidised on-site parking

Person Specification Experience and Knowledge

• Experience of working with the public

Qualifications and Professional Training

• Good standard of general education including Math's and English language (GCSE or equivalent)
• NVQ level 2 in Customer Service

Skills and Abilities

• To be able to assist patients to move using appropriate aids on a frequent basis
• To be able to transport patients using wheelchair/trolley or frequently throughout a normal shift and will require moderate effort.
• Frequently be able to deal with patients and relatives during distressing situations.
• To be able to apply normal care and attention throughout the shift
• To deal with competing demands for attention.

Personal Qualities

• Good Communication Skills
• Ability to form work as part of a team.
• Ability to remain calm under a range of circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.