Race Day Bar Lead High-Volume Hospitality

Bar Supervisor - Horse Racing Ireland Full-Time / Permanent

Job Title: Bar Supervisor
Reports to: Bar Manager / General Manager
Location: Horse Racing Ireland Racecourses (Levy Ireland)
Type: Full-time

About Levy Ireland

Levy Ireland, part of Compass Group, is a market leader in premium food, beverage, and hospitality experiences across sport and entertainment. In Ireland, Levy partners with Horse Racing Ireland to deliver world class hospitality at some of the country's most iconic racecourses. From bustling race days to high profile events, our teams create memorable guest experiences through exceptional service, quality products, and a passion for hospitality.

Role Purpose

To lead the bar team during race days and event operations, delivering outstanding guest experiences in a fast paced, high volume environment. You will ensure service excellence, maintain Levy brand standards, control costs, and uphold all licensing, health & safety, and hygiene regulations. You will act as the duty lead in the absence of the Bar Manager.

Key Responsibilities Operational Leadership

• Open and close bars in line with Levy SOPs, ensuring full service readiness for race day operations.
• Deliver engaging pre shift briefings focused on service, sales, and guest experience.
• Maintain high product standards across beverages, glassware, garnishes, and cellar management.
• Manage high volume service flow during peak race times; allocate stations effectively and lead from the front.
• Handle guest queries and escalations professionally, ensuring positive resolution in line with company policy.

Stock Control & Deliveries

• Receive and check supplier deliveries, ensuring accuracy and quality.
• Maintain stock rotation using FIFO principles.
• Safely handle and store kegs and cellar stock in line with best practice.
• Monitor stock levels and communicate requirements ahead of busy race fixtures.
• Manage returns, ullage, and damaged stock in accordance with procedures.

People & Training

• Supervise bar teams including bartenders, bar backs, and support staff during events.
• Ensure effective rota adherence and break management during long race days.
• Provide on the job coaching to maintain service speed, consistency, and hospitality standards.
• Support onboarding and training of new team members.
• Foster a positive, inclusive, and high energy team environment.

Stock & Cash Control

• Complete shift based stock checks and accurately record variances.
• Ensure correct use of tills, cash handling procedures, and end of day reconciliation.
• Support cost control initiatives to minimise waste and maximise GP.

Compliance & Safety

• Ensure full compliance with Irish licensing laws and age verification policies (Challenge 21/25).
• Adhere to HACCP, allergen management, and COSHH standards.
• Maintain bar cleanliness to EHO standards, completing all required documentation.
• Report incidents, near misses, and maintenance issues promptly.

Sales & Guest Experience

• Drive revenue through upselling, premium offerings, and product knowledge.
• Support delivery of race day activations, promotions, and sponsor led events.
• Contribute to creating a vibrant and engaging atmosphere aligned with the race day experience.
• Capture and respond to guest feedback to continuously improve service.

Required Skills & Experience

• 1-2 years' experience in a supervisory role within a bar, pub, or high volume events environment.
• Experience working in fast paced, large scale events or racecourse environments is highly desirable.
• Strong knowledge of bar operations, including draught systems and cocktails.
• Proven leadership, communication, and team management skills.
• Comfortable using POS systems and basic reporting tools (Excel/Google Sheets).