Quotes Administrator

Gartec is a leading UK manufacturer and installer of passenger, goods and platform lifts. We're looking for a proactive and organisedAftersales Team Administratorto join our friendly team and help deliver excellent customer service.

The Role

You'll provide administrative support to our busy After-sales department, supporting customers and ensuring our service operations run smoothly.

Key Responsibilities

• Answer customer enquiries by phone and email.
• Prepare quotations, assist with invoicing and provide general administrative support.
• Process service reports, certificates and customer documentation.
• Maintain accurate customer records and update internal systems.
• Support service managers and engineers with day-to-day administration.
• Liaise with customers and internal teams to ensure a high level of service.

About You

• Previous experience in an administrative or customer service role.
• Excellent communication and organisational skills.
• Confident using Microsoft Office (Outlook, Word and Excel).
• Able to manage multiple tasks and work in a fast paced environment.
• Friendly, professional and customer-focused.

Experience within the lift industry, engineering, facilities management or service scheduling would be an advantage, but full training will be provided.

What We Offer

• 25 days' holiday plus bank holidays
• Company pension
• Free on-site parking
• Training and development opportunities
• Friendly and supportive team environment
• Employee Assistance Programme
• Perkbox and Gym Membership
• Cycle to work scheme
• Company Events

If you're an organised administrator who enjoys working with people and providing excellent customer service, we'd love to hear from you.