Quality Supervisor

Overview

Quality Supervisor is responsible for maintaining and monitoring food safety, quality, hygiene, and legality standards within a fresh produce packhouse. The role ensures all packed products meet legal requirements, customer specifications, and third-party assurance standards, with particular focus on high-risk fresh produce, short shelf-life control, and chilled-chain integrity.

Responsibilities

• Monitor food safety and quality across intake, storage, packing, labelling, and dispatch operations
• Conduct in-process and finished product quality checks
• Verify temperature control of produce, chillers, packhouse areas, and outbound vehicles
• Ensure compliance with retailer specifications, customer codes of practice, and quality standards
• Support and maintain the site HACCP system
• Investigate, document, and report non-conformances
• Monitor Good Manufacturing Practices (GMP) across production
• Verify cleaning schedules, chemical usage, and sanitation effectiveness
• Support pest control monitoring and corrective actions
• Support shelf-life monitoring and quality retention assessments
• Verify traceability and mass-balance records from intake to dispatch
• Ensure accurate labelling, date coding, grower identification, and country of origin
• Assist with mock recalls and traceability exercises
• Support compliance with BRCGS, retailer, internal, and customer audits
• Maintain accurate, real-time, auditable food safety and quality records

Skills & Competencies

Essential:

• Strong understanding of fresh produce food safety and quality control
• Working knowledge of HACCP, GMP, and UK food safety legislation
• High attention to detail with a structured, methodical approach
• Ability to work under pressure in a fast-paced, seasonal environment
• Confident communicator, able to challenge non-compliance appropriately

Desirable:

• Experience with UK retailer specifications
• Internal auditing experience
• Experience with short shelf-life products

Qualifications

Essential:

• Level 2 Food Safety & Hygiene

Desirable:

• Level 3 Food Safety & Hygiene
• HACCP Level 2 or Level 3
• Internal Auditor qualification
• Degree or qualification in Food Science, Food Technology, or related discipline

Experience

• Previous experience in a quality, food safety, or technical role within a fresh produce or food packing environment
• Experience in soft fruit packhouse operations highly advantageous
• Experience working in chilled, high-volume production environments preferred

For further information, please contact Luan Harrison at MorePeople on