Quality Manager-Pathology

Job Overview

Quality Manager (3 days a week) - Pathology Services We have an exciting opportunity for an experienced Quality Manager to join our Pathology service based at The London Clinic in Central London, W1G 6BW, with a competitive salary range on offer. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us provide the best, personalised healthcare, and deliver our three core values of Caring, Inspiring and Pioneering. Established in 1932, The London Clinic is one of the UK's largest private hospitals, with state of the art facilities located around Harley Street. We have approx. 1300 employees across 8 sites, where we cover a broad range of specialisms, including complex medical and surgical procedures and a comprehensive range of cancer and outpatient services.

Job Details

• Full time, permanent position, working 3 days per week on site.
• Shifts: Monday to Friday.
• Location: The London Clinic, Central London, W1G 6BW.
• Competitive salary range on offer.

Key Responsibilities

• The post-holder is a key member of the pathology management team charged with the design, implementation, maintenance and advocacy of the pathology quality management system. Reporting in to the Head of Quality, Safety and Compliance for pathology, they will support in managing the QMS, ensure its maintenance and report to laboratory management on its functioning and effectiveness. The postholders key duties will include leading on the implementation of Q Pulse modules.
• To participate in management meetings, decision making and policy implementation.
• To collateand analyse quality datato identify tends and performance issues.
• To be familiar with the area of work for which they are responsible, including relevant statutory and accreditation requirements, governance, risk management, audit and CAPA programmes, pathology department policies and procedures.
• To educate and train pathology staff in quality principles and practice.
• To maintain the pathology department's quality manual.
• To operate an effective system for document control.
• To investigate result and service complaints and incidents and ensure that effective immediate and follow up actions are taken.
• Work with operational leads to maintain the departmental risk register.
• To oversee a program of internal audits against defined quality performance measures and ensure that effective follow up actions are taken.
• To follow up on external inspections and verify the completion of corrective action as required by the reports of the inspectors.
• To monitor the requirements of pathology users and ensure that they are reflected within defined quality performance measures.
• To provide support and advice for discipline managers (and quality leads on quality management matters.
• To identify areas and particular projects where there is the potential for improvement of quality to the benefit of the service provided.
• To represent pathology at departmental or hospital meetings as appropriate.
• To supervise effectively personnel seconded from other sections of the pathology department to assist with the management of the QMS.
• To ensure that policies and procedures are reviewed regularly.
• Where relevant, to support on the evaluation and verification of new equipment and tests and advise on the quality implications of the introduction of such.
• To ensure change management procedures are followed.
• To maintain an up to date awareness and knowledge of current developments in quality management and to ensure robust communication streams so that this knowledge can be shared with all staff.
• To be aware of the revenue implications of departmental policy.
• To ensure that the quality management system is operated as economically as possible in providing an effective service.

Benefits

• Contributory pension scheme (total annual contribution up to 20%).
• Private Medical Healthcare.
• 33 days annual leave (inclusive of bank holidays).
• Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more.
• Excellent career development with clear career pathways and access to further education.

Qualifications and Experience

• At least 2 years working in a quality function.
• Knowledge of biochemistry, haematology, blood transfusion, histopathology and microbiology disciplines.
• Extensive implementing Q Pulse applications.
• Experience with KPI management, definition and collation.
• Experience of ISO15189 requirements and MHRA regulations.
• Experience in leading UKAS assessments.
• Biomedical Science or equivalent.

We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.