Quality Data Analyst - Kilkenny

Quality Data Analyst - Kilkenny

Location: UPMC Global Technology Operations Centre - Kilkenny

Job type: Permanent

Salary: €45,955 to €67,186 DOE

Hours: 39 hrs per week

Overview of role

The Quality Data Analyst post is located within the Quality Data Analysis & Process Improvement Pillar of the UPMC Compliance programme. The post holder will bring expertise in data analysis and will work within a team responsible for leading on improving high quality, safe, effective person-centred health care in UPMC Ireland.

Primary Duties and Responsibilities

• Developing and designing data sets and information flows to support data requirements for clinical quality information projects
• Work with the Quality Managers and wider team to analyse, interpret and report data, in line with project aims and requirements.
• Collect and collate complex data and information on a routine basis, to support both internal reporting and data returns to external organisations as required
• Provide advice and guidance on data, measures, and data analysis to staff involved in quality projects

Primary Responsibilities

• Quality Management Systems: Implement and maintain quality management systems to ensure compliance with healthcare standards and regulations. Develop and monitor quality metrics and performance indicators.
• PREMs and PROMs: Collect, analyse, and interpret data related to PREMs and PROMs to assess patient satisfaction and outcomes. Use this data to identify areas for improvement in patient care and service delivery.
• Data Analysis: Utilize statistical methods and data modelling to analyse healthcare data, ensuring accuracy and reliability. Generate reports and dashboards to present findings to stakeholders.
• Reporting: Prepare detailed reports on quality metrics, patient experiences, and outcomes. Present findings to management and healthcare teams to inform decision making and quality improvement initiatives.
• Collaboration: Work closely with clinical teams, patient care coordinators, and other stakeholders to understand their needs and integrate feedback into quality improvement processes.
• Data Analysis: Utilize mathematical and scientific techniques to compile, analyse, and interpret data from various sources.
• Reporting: Prepare technical reports detailing procedures, outcomes, and observations. Create tables, charts, graphs, and technical summaries for presentation.
• Data Management: Implement data standards, deploy automation tools to extract, synthesize, and validate data, and transform data into usable metrics.
• Collaboration: Work with team members and stakeholders to understand their needs, objectives, and requirements. Contribute to team meetings and project milestones.
• Technical Expertise: Use statistical methods and data modelling to produce reports, data files, and dashboards. Ensure data quality and accuracy.

General

Through the course of the working day or week there may be a requirement to work in other areas of the hospital in line with patient requirements as requested by your line manager/deputy or nurse management. Staff must produce satisfactory documentary evidence of all training and experience claimed by them, if required to do so by the organisation. To respect the organisational values of the Hospital.

Quality & Safety - Safe Culture

Quality and Safety are rooted in the daily work of all individuals at UPMC. As an employee you are required to actively participate throughout your working day in pursuit of excellence. You are required to work in conjunction with your line manager in the planning, monitoring, analysing and improvement of all quality programmes. Participate in the development of performance indicators in conjunction with your department manager and the business objectives. Initiates, participates in and evaluates audit according to JCI, Hospital policy and Lean requirements under the guidance and supported by an audit lead.

Health & Safety

UPMC employees are required to ensure that they take reasonable care to protect their own safety, health and welfare and that of any other person who may be affected by their acts or omissions. Employees must co-operate with UPMC to ensure safety, health and welfare at work and report anything potentially dangerous at work of which they become aware. Staff are expected to abide by guidelines/policies and all Incidents and near misses. All employees are required to attend an education sessions on Fire Health & safety on an annual basis.

Information Governance

In the course of your employment you may have access to, or hear information concerning the medical or personal affairs of patients and / or staff. Such records and information are strictly confidential, unless acting on the instructions of an authorised officer, on no account must information concerning staff or patients be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.

Qualifications & Experience

• Requires a bachelor's degree in a related field. Experience: (Amount and Type) 2-3 years of experience in healthcare, healthcare analytics, or a related field.
• Excellent IT skills: MS Office skills to include, MS Teams, Word, Excel and PowerPoint, knowledge and experience of using an email system effectively.
• Job Specific Competencies and Knowledge: Knowledge of relevant information systems
• Data management and analysis expertise is essential, specifically Excel.
• Proficiency in system specific query languages, Microsoft Office, and data visualization tools. Knowledge of clinical benchmarking and analytics frameworks.
• Personal Competencies: Strong interpersonal skills, organisational and planning skills.
• Ability to manage own workload and prioritise effectively.
• Effective time management skills.
• Ability to work on own initiative
• Ability to work within a multidisciplinary team.

This job description is intended to be an outline of the areas of responsibility. As UPMC and the post holder develop, this job description may be subject to review in light of the changing needs of the business.

Please note that UPMC will close this recruitment campaign when suitable candidates have been identified. We therefore encourage you to submit your application as early as possible.

A panel may be formed as a result of this campaign from which current and future vacancies may be filled.

Salary: €45,955 - €67,186 per annum based on a 39 hour week

Closing Date: 18/11/2026

Please contact Amie Fitzpatrick for queries relating to the recruitment process or role.

Unfortunately we are not in a position to offer a work permit for this role as it is not on the Critical Skills List.

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Benefits

• Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
• Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
• Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
• Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.