Quality Chapter Lead - Craft

We're Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That's right, we're big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

The Quality Engineering Chapter Lead - Craftis responsible for advancing the technical excellence of Quality Engineering across Kingfisher. By strengthening engineering quality, capability, and consistency, this role helps deliver Better Homes, Better Lives, For everyone, ensuring high quality outcomes for customers through robust, modern engineering practices.

Responsibilities

• Define, evolve, and embed best in class Quality Engineering standards, practices, and methodologies
• Shape and deliver the Quality Engineering technical strategic and operational roadmap, aligned with Group Technology and Engineering objectives.
• Lead capability development through training paths, playbooks, and development programmes.
• Act as a senior Quality Engineering advisor, supporting chapter members and engineering squads.
• Drive continuous improvement of Quality Engineering tooling, automation frameworks, and methods.
• Build trusted, collaborative relationships across engineering and product teams to embed quality early.
• Support performance management, succession planning, and the development of future quality leaders.

Qualifications

• Substantial experience and deep understanding of quality engineering.
• Experience setting the QE technical strategy, leading Principal Quality Engineers through technical authority, and influencing engineering leaders to build quality in by design.
• Strong influence capability in shaping and driving change in complex organisations.
• Experience managing third party vendor partners and cross functional stakeholders.
• Strong coaching, mentoring, and technical leadership skills.

Behaviours

• Be Customer Focussed - constantly improving our customers experience
• I listen to my customers
• I use available data to help make decisions
• Be Human - acting with humanity and care
• I do the right thing
• Be Curious - thrive on learning, thinking beyond the obvious
• I build and share new ideas
• I try new things and share my learnings
• Be Agile - working with trust, pace and agility
• I have courage to be creative
• Done is better than perfect, I aim for 80/20
• Be Inclusive - acting inclusively in diverse teams to work together
• I embrace allyship
• I have self awareness and a desire to learn
• Be Accountable - championing the plan to deliver results and growth
• I own my actions
• I understand the Kingfisher plan and how it relates to my role

What we offer Private Health Care

Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).

Kingfisher Pension Scheme

Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company.

25 Days' Holiday

25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).

Staff Discount

20% discount at B&Q and Screwfix. Eligible after 3 months service.

Kingfisher Share Incentive Plan (SIP)

Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.

Life Assurance

x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS MP) or x1 Salary if not active member.

Bonus

Competitive bonus scheme that aligns to work level of role.

Kingfisher Share Save

Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Resources and tools to help you grow

Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.

Initiatives that measure development

With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.

Find your path

The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.

Sharing is caring

We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.

Reach for the stars

So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.

Why Kingfisher

We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?

Application Process What to expect from our application process Step 1: Application

Send in your application via our Kingfisher Careers website.

Step 2: Review

A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.

Step 3: Interview 1

You'll then have a telephone interview/one to one conversation with a recruiter.

Step 4: Interview 2

As you progress, you'll be invited to attend a face to face or virtual interview.

Step 5: Feedback

Your recruiter will be in contact with feedback and, if successful, the details of your job offer!

Interested? Great, apply now and help us to Power the Possible.