Quality Assurance Manager

Overview

Quality Manager - Food Manufacturing
Location: Near Shepton Mallet, Somerset
Company: Successful Food Manufacturer
Reports to: Technical Manager
Direct Reports: 4 Quality Assurance Officers
Hours: Monday to Friday, 8:00am - 4:00pm

Salary: £45,000 - £50,000 per annum plus excellent benefits

The Role

We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site.

This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams.

Key Responsibilities

• Lead, manage, and develop a team of four QA Officers
• Maintain and improve the site Food Safety and Quality Management Systems
• Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements
• Oversee all quality activities from raw material intake through to finished product release
• Drive investigations, root cause analysis, and corrective/preventive actions
• Lead internal audits and support customer and third-party audits
• Work closely with production teams to resolve quality issues and improve processes
• Manage customer complaints and ensure timely, effective resolution
• Monitor and report quality KPIs, identifying trends and improvement opportunities
• Champion a strong food safety and quality culture across the factory

About You

• Proven experience in a Quality or Technical role within food manufacturing
• Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP)
• Excellent people management and people development skills
• Confident working in a factory-based, fast-paced manufacturing environment
• Strong problem-solving, communication, and organisational skills

What's on Offer

• Salary of £45,000 - £50,000 depending on experience
• Excellent benefits package
• Monday to Friday working hours (8:00am - 4:00pm)
• Opportunity to work for a stable, successful global food manufacturer