Quality Assurance Manager

Overview

We are excited to announce an opportunity for an experienced and driven individual to step into the role of Quality Assurance Manager within our Residential Children's Homes services. As part of our commitment to providing the highest standards of care and safeguarding for the children and young people we support, this role will play a critical part in maintaining and improving quality across all homes. This is an ideal opportunity for someone with a strong understanding of residential childcare, regulation and what exceptional care looks like, who is ready to take the next step in their career.

Key Responsibilities

• Lead on the development, implementation, and monitoring of quality assurance processes across all residential homes.
• Conduct regular audits, inspections, and compliance checks in line with Ofsted standards, Children's Homes Regulations and internal policies and procedures.
• Provide practical guidance and support to Registered Managers to ensure high standards of care and continuous improvement.
• Produce high-quality reports with clear recommendations for service improvement.
• Monitor action plans and ensure timely follow-through on audit outcomes.
• Analyse trends in practice, incidents, complaints, and safeguarding issues to inform service development.
• Act as a key point of contact for internal and external stakeholders around quality assurance and regulatory compliance.
• Deputise for the Responsible Individual by way of on call for safeguarding.

Essential Criteria

• A minimum of 2 years' working as a Registered Manager in a Residential Children's Home setting with a thorough understanding of Children's Homes (England) Regulations 2015 and Quality Standards.
• Proven experience in auditing, quality assurance, or compliance in a social care or residential setting.
• Excellent report writing and analytical skills.
• Ability to provide supportive challenge and guidance to teams.
• Strong working knowledge of safeguarding and child protection.
• A Level 5 in Leadership & Management qualification or equivalent.

Applications are invited by way of letter of interest with a detailed personal statement to evidence competency for the role.

Closing date: Tuesday 14th October 2025

Interviews will be held on Friday 17th October 2025.

The Job Description and Person Specification can be obtained by contacting the HR office:

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