Quality Assurance Manager

Job Title: Quality Assurance (QA) Manager

Location: Angola

Department: Quality Assurance

Reports To: Director of Operations / General Manager

Experience Required: Minimum 10 Years in Quality Assurance and Standards Implementation

Position Summary:

We are seeking an experienced and highly driven Quality Assurance Manager to establish, lead, and build the Quality Assurance systems from the ground up across a diversified manufacturing setup. This includes Home Care, Personal Care, Vinegar, Baby Diapers, Tissue Products, and Snack (Chips) Manufacturing. The ideal candidate will be instrumental in creating and enforcing quality management systems, SOPs, regulatory compliance programs, and continuous improvement initiatives for all product lines.

Key Responsibilities:

Quality System Development

• Develop and implement an end-to-end Quality Management System (QMS) aligned with ISO, GMP, HACCP, and other applicable regulatory standards.
• Create, document, and maintain Standard Operating Procedures (SOPs) and Work Instructions for all products and processes.
• Set up and manage internal and external audit programs.
• Establish comprehensive product quality specifications and testing protocols for raw materials, in-process items, and finished goods.

Leadership & Team Building

• Build and lead the QA/QC team for each product vertical.
• Train, mentor, and supervise QA personnel to instill a culture of quality and continuous improvement.
• Work collaboratively with production, R&D, procurement, and maintenance teams to uphold product quality and safety standards.

Product & Process Oversight

• Ensure quality control procedures are strictly followed throughout production cycles - including hygiene in baby care and food safety in chips production.
• Oversee raw material qualification, supplier audits, and vendor quality assurance programs.
• Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for quality issues.
• Monitor and validate cleaning, sterilization, and sanitation procedures across all production areas.

Regulatory & Standards Compliance

• Ensure compliance with national and international quality and safety standards (ISO 9001, ISO 22716, ISO 13485, FDA, HACCP, etc.)
• Develop documentation to meet requirements for certifications and product registrations.
• Liaise with external regulatory authorities and third-party auditors.

Continuous Improvement

• Utilize tools like Six Sigma, 5S, Lean, and Kaizen for continuous process and quality improvement.
• Analyze quality trends and performance metrics to drive improvements and reduce non-conformities.
• Implement digital tracking and reporting systems for quality KPIs.

Required Qualifications:

• Bachelor's or master's degree in chemistry, Microbiology, Engineering, or a related discipline.
• Minimum 10 years of experience in Quality Assurance within multi-product or FMCG manufacturing environments.
• Strong background in setting up QA systems from scratch in startups or greenfield projects.
• Proven track record in handling QA across diverse product categories (particularly hygiene and food-grade products).
• Experience with ISO, GMP, FDA, and HACCP standards.
• Familiarity with laboratory equipment, analytical tools, and microbiological testing.
• Excellent communication, leadership, and project management skills.

Preferred Competencies:

• Certifications in ISO 9001, ISO 22716, ISO 13485, HACCP, or Six Sigma.
• Experience in ERP or QMS software.
• Strong organizational and decision-making skills.
• Ability to work in a fast-paced, multi-product, startup-like environment.

Why Join Us?

This is a rare opportunity for a seasoned professional to take ownership of a comprehensive QA setup across multiple product lines. You'll play a foundational role in shaping quality systems, building a team, and defining long-term excellence standards in a rapidly growing company.