Quality Assurance Manager

Overview Quality Assurance Manager

Humdinger, Heckington

We're seeking a Quality Assurance Manager to take responsibility for all aspects of quality management within our nut snacking factory. If you have a passion for ensuring product safety, efficiency, and compliance while motivating a team toward manufacturing excellence, this is the role for you.

Position type:Full time, permanent

Hours:37.5 per week

Shift Pattern: Monday - Friday, 08:00 - 16:00

Responsibilities

• Maintain and improve manufacturing processes and GMP standards.

• In collaboration with the Technical Manager, manage internal and external audits, resolving non-conformances with robust corrective actions.

• Lead customer complaint investigations and responses.
• Manage allergen controls on site, including risk assessments and validation checks.
• Understand and implement customer standards and Codes of Practice (COPs).
• Prepare quality reports by collecting and analysing data and trends.
• Support the Quality Management System (QMS), keeping procedures and documents current and compliant.
• Communicate clearly with the team through shift briefings and updates; manage quality and hygiene boards.

• Provide coaching and development, closing skill gaps with tailored training plans.

• Support change management.
• Oversee hygiene standards and manage the hygiene team, including procedures and schedules.
• Update and maintain hygiene and factory documentation.
• Help manage budgets and plan resources to meet financial targets.
• Ensure health, safety, and environmental standards are met at all times.
• Set team goals and review progress regularly through one-to-one meetings.

Qualifications

• Level 3 Food Safety and HACCP.
• Internal auditing experience or qualifications.
• Supervisory or team leadership experience within a quality role in food manufacturing.
• Strong communication, leadership, and coaching skills.
• Knowledge of pest control
• Strong knowledge of UK retail customer codes of practice such as Tesco, M&S, Sainsbury's etc
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Proven ability to work under pressure, manage deadlines, and resolve root causes of quality issues.

Rewards Benefits

• 25 days of annual leave plus bank holidays.
• Pension (4% Employer Contributions)
• Life Assurance Scheme at x4 basic salary.
• Health Care Cash Plan viaPaycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover),along with access toPaycarePerks for exclusive high street and retailer discounts.
• Holiday Purchase Salary Sacrifice Scheme - buy up to one extra week per year(subject to meeting minimum criteria)
• Cycle to Work Salary Sacrifice Scheme(subject to meeting minimum criteria)
• Electric Car Salary Sacrifice Scheme(subject to meeting minimum criteria)
• Family friendly policies including Maternity and Paternity leave above the statutory minimum
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion
• Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme
• Access to staff shopswith exclusive discounts
• Monthly employee recognition scheme via the 'Zertus Values Awards'
• Recruitment Refer a Friend rewards
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships)
• Engagement with GroceryAid

About Us

At Humdinger, we transformcoco, nuts, seeds, fruit, and pulses into delectable snacks and chocolatesfor both our in-house label and renowned branded ranges. With a robust and continually growing portfolio,we'veearned compliments for our commitment to quality and continuous product innovation. You might have enjoyed our products before,perhaps withouteven realising it!

Situated in Heckington (Sleaford), Sherburn in Elmet and Bromborough, we are an integral part of theZertusUK & Ireland Snacking & Chocolate Market Unit, collaborating with other esteemed food manufacturers nationwide. Join us on a flavourful journey where innovation, quality, and a passion for snacking come together.Our talented teams have created a growing portfolio of our own famous brands including NOMO, Sun Valley Nuts, Kinnerton Kids, The Fruit Factory, Yum & Yay,Humzingers, as well as collaborations with Bailey's,Guinnessand Budweiser!

Application & Interview Process

Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your application will be reviewed as part of our selection process. Ifyou'reshortlisted, a member of our Recruitment or HR team will contact you by phone or email (please check your junk mail). From there, if you advance, your application will be shared with the hiring manager for further review. If selected, you will be invited to a two-stage interview process complete with a factory tour.

Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage. The provision of this information is likely to include special category data and is therefore covered by data protection laws. We ask for this information so that we are fully aware of any adjustments needed and we will use the information provided to inform our decisions about making those changes.