Quality Assurance and Enhancement (QAE) Assistant

Quality Assurance and Enhancement (QAE) Assistant

Education for Industry Group

Full-Time (Mondays to Fridays)

Permanent

FRA and EFI Training Academy: Electra House - London, Moorgate EC2M 6SE and LCBT Academy: 3-5 Fashion St, London, E1 6PX

About EFI Group

EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence.

About the role

Join our team as a QAE Assistant and support the Quality Assurance and Enhancement (QAE) department in maintaining the highest standards for EFI's accredited courses up to Level 7. In this key role, you'll provide day-to-day operational and administrative support for quality assurance processes, collaborating closely with the QAE Coordinator, Student Experience Officer, and delivery teams across FE, Apprenticeships, and HE. Help us uphold excellence and ensure an outstanding student experience every step of the way.

About you:

• Qualifications: Level 2 qualifications or equivalent in English and Mathematics (GCSE grade C/4 or above) and educated to A level standard or equivalent.
• Experience: Experience of working in an administrative role, with high levels of accuracy and attention to detail.
• Expertise: Thorough knowledge of standard software packages; in particular MS Word and Excel.
• Skills: Proven ability to work collaboratively as part of a team, delivering excellent customer service while demonstrating strong organisational skills, including maintaining clear and accurate records and effectively collating and organising data.

Passion: We're looking for someone with a genuine interest in education and a keen desire to build a career in Quality Assurance and Enhancement. While a basic awareness of UK education quality assurance frameworks is helpful, your enthusiasm to learn, grow, and develop expertise in this vital area is what matters most.

If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.

The role foremost requires someone with a self-starter attitude, so, if you have some gaps in the person specification essential criteria but are willing to learn on the job, we'd encourage you to apply.

Why The EFI?

We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:

• Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD.
• Generous and Flexible Leave Options: Including an around-the-world trip after five years of service.
• Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
• Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme.

Salary:

£26,550 per annum, subject to qualifications and experience.

How to apply/Next Steps:

To apply, please visit our website via the button below.

Closing Date:

8am on Tuesday 2 December 2025.

Interviews/Recruitment Day:

Tuesday 9 December 2025, in-person at FRA Academy: Electra House, Moorgate, EC2M 6SE or LCBT Academy: 3-5 Fashion Street, London, E1 6PX

More Information/Contact us:

Click here to download a full job description

For more information about the EFI Group, visit our EFI , FRA , LCBT websites and refer to the job description.

Please contact for further information.

The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.

Thank you for sharing our values and commitment to student safety.