Quality Assurance Analyst - Regulatory CX (Remote/Hybrid)

A leading service provider in the United Kingdom is seeking a Quality Assurance Officer to join their team. This role involves evaluating customer interactions to ensure compliance with regulations and promoting excellent customer outcomes. Candidates should have a track record of achieving customer-focused results in a regulatory environment, strong attention to detail, and excellent communication skills. There are flexible working arrangements available, and the position offers opportunities for professional development and a range of employee benefits.