Quality & Service Excellence Lead - Lean Six Sigma

A leading AI-driven organization in Greater London is seeking a Head of Quality & Service Excellence to lead quality assurance initiatives and drive operational efficiency. The ideal candidate will have an active Lean Six Sigma Black Belt certification and a proven track record in senior leadership roles. This pivotal position emphasizes a proactive zero-defect mindset to enhance service quality and foster a culture of continuous improvement. Join us to make a real impact in a mission-driven environment.