Quality and Information Manager

Quality and Information Manager

Position Summary: The Quality and Information Manager will oversee the project's management systems, quality assurance, certification, and information management. This includes developing, implementing, deploying, and maintaining the project's Common Data Environment systems and IT infrastructure. This role requires extensive experience in construction and quality management, with a strong background in Building Information Modelling (BIM), software setup, IT, and reporting tools such as Power BI.

Location

The role will be based in Vauxhall for the first 9 months. During this time, candidates must be able to travel to the Slough site regularly. Once construction begins, the role will be based full time in Slough.

Reports To

Quality, Systems and Technology Director (Functionally) and Project Director (Operational)

General Responsibilities

• Implement and manage quality assurance processes to ensure construction projects meet contractual and regulatory requirements.
• Ensure all relevant project information is captured, registered, and circulated using Electronic Document Management Systems (EDMS) and BIM 3D models.
• Develop and deliver training programs for staff on information management systems and processes.
• Work closely with project teams, including construction, quality, BIM and IT departments, to ensure seamless information flow and project success.
• Conduct and lead auditing activities to ensure compliance with ISO 9001 standards and other relevant BIM and IT standards.
• Conduct internal audits to evaluate the effectiveness of quality and information management systems and identify opportunities for improvement.
• Ensure compliance with applicable IS standards (ISO 9001, ISO 19650, ISO 44001, ISO 27001) and maintain the project JV certification.
• Liaise with Client Quality, Digital Construction & Data Management / BIM, IT representatives.
• Monitor the project management systems and maintain relevant procedures to support on time and cost effective delivery while protecting the JV through audits, surveillance checks, and compliance monitoring.
• Manage project handover effectively by establishing appropriate controls, reporting, and monitoring for progressive handover.

Position Specific Responsibilities

• Prepare key quality deliverables and management system arrangements, including writing Quality Management Plans and other quality related plans and procedures.
• Lead the implementation and management of digital processes across projects, ensuring compliance with industry standards and best practices.
• Oversee the setup and maintenance of software systems and IT infrastructure to support project information management.
• Develop and maintain reporting systems using tools such as Power BI to provide insights across various disciplines.
• Supervise and manage document control, IT, BIM and other information management staff.
• Travel between project site offices as required.
• Manage, communicate, promote and enforce the Client Requirements for Quality, BIM and IT management in line with FC's Management System.
• Facilitate and conduct quality sessions with Project Management and Work Packages teams, including suppliers.
• Advise the Project Management team on Quality, BIM, and IT procedures.
• Monitor QMP compliance throughout the project, working with the Quality, BIM, and IT departments to ensure processes support the Employer's quality assurance requirements.
• Develop an effective audit programme and ensure audits are undertaken by qualified competent auditors.
• Promote the Right First Time/continuous improvement culture and progressive handover of the project.
• Complete management reviews as per project and JV requirements.
• Analyse trends of non conformities and implement measures to prevent reoccurrences.
• Ensure accurate and timely KPI reporting and maintain a Works Package quality register.
• Ensure compliance with FC processes and management systems.
• Establish and maintain a matrix of authorised signatories and competent people.
• Promote regular quality, BIM and IT reviews by the Project Management team.
• Advise Project Management and suppliers on preparing certificates of compliance, ensuring design and production requirements are clearly referenced and met.
• Ensure HAZOP studies or similar are initiated and progressively addressed.
• Promote company values in all dealings with employees, clients, sub contractors and other external contacts.
• Ensure processes are digitised and implemented correctly.
• Manage handover and asset integration.

Qualifications / Experience

• Bachelor's degree in construction management, Information Technology, or a related field.
• Extensive experience in construction and quality management.
• Proven experience setting up and managing systems, auditing and certification.
• Proven experience with BIM implementation, digitalisation and ISO 19650 standards.
• Qualified Lead Auditor ISO 9001.
• Strong knowledge of EDMS, CDE set up and IT infrastructure.

Relevant Skills and Competencies

• Proficiency in reporting tools such as Power BI.
• Excellent organisational and communication skills.
• Ability to work collaboratively with cross functional teams.
• Experience in AI implementation and management.
• Familiarity with AI agents and their integration into construction management systems.
• Proven experience with Asite, Power BI, BIM software packages, and software set up.
• Management and integration of APIs to streamline workflows.

Additional Notes

Please note that this job description does not represent a comprehensive list of activities and employees may be requested to undertake other reasonable duties.

EEO Statement

Ferrovial is an equal opportunity employer. We treat all job applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, protected veteran status or any other protected class in accordance with applicable laws.