Quality and Compliance Administrator

Quality and Compliance Administrator

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital Bristol

Compensation: £26,300 / year

Description

Priory Hospital Bristol is looking to recruit a Quality and Compliance Administrator to join the team. This is a full time role of 37.5 hours a week and is based on site at Priory Hospital Bristol.

What you'll be doing

• To support a patient safety culture and promote learning from incidents and complaints
• Support with investigations and reviews, including serious incidents, thematic reviews, whistleblowing and complaints, ensuring reports are submitted within the given timescales and in accordance with policies
• Monitor patient experience across the site, review themes, and support changes to practice and policy in response to this
• Work with senior management team to review service improvement plans, quality performance indicators, and assist in having an agreed set of objectives with SMART measures

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. The ideal candidate will have experience in administration and a background in a similar role within the healthcare sector. They will demonstrate excellent communication skills and provide first class customer service at all times. Strong organisational and time management abilities are essential, along with the ability to effectively manage diaries and coordinate tasks within tight schedules. The candidate should be comfortable working under pressure and meeting tight deadlines, while also having experience or understanding of audit processes and maintaining accurate records.

For more information about the role, you can email

What we will give you in return

• Free on site parking
• Birthday holiday - your birthday as an extra day of annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops, tablets, smartphones) and a Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses