QC Laboratory Technician

The QC Laboratory Technician plays a critical role in safeguarding product quality and consumer safety by performing microbiological and quality control testing within WaterWipes' in house laboratory. Operating within a regulated GLP/GMP environment, this role ensures raw materials, finished goods, and supporting processes meet internal, customer, and regulatory requirements. The position supports continuous improvement, innovation trials, and audit readiness while contributing to WaterWipes' ambition to be a global leader in gentle and trusted hygiene products.

Quality Control & Laboratory Operations

• Perform environmental monitoring, water monitoring, microbial limit testing, and other QC laboratory testing in accordance with GLP, GMP, and regulatory standards.
• Conduct testing of raw materials and finished goods using aseptic techniques and approved safe systems of work.
• Execute method qualifications and validations for new and existing products, ensuring compliance with regulatory and internal requirements.
• Perform product category specific testing in line with relevant regulations and quality standards.
• Operate, calibrate, and maintain laboratory equipment to ensure reliable and accurate test results.

Support to Operations, Innovation & Technical Teams

• Support Innovation and Technical teams by assisting with trials and conducting microbiological and analytical testing on trial materials.
• Support process simulations, including inspection, reconciliation, and growth promotion testing.
• Prepare, collect, and package samples for external laboratory analysis as required.

Compliance, Documentation & Reporting

• Generate accurate, timely, and complete laboratory records, reports, and quality documentation.
• Prepare trend analyses and reports for internal reviews and senior management.
• Log non conformances, conduct root cause analysis, and support the implementation of corrective and preventive actions (CAPAs).
• Assist in customer complaint investigations by providing laboratory data and technical input.

Audits, Training & Continuous Improvement

• Actively support and participate in internal, customer, and third party audits.
• Conduct internal audits where scheduled.
• Contribute proactively to the development and improvement of laboratory procedures, SOPs, and SSOWs.
• Deliver in house training to personnel where required and participate in ongoing training and personal development.

Laboratory Administration & Safety

• Maintain laboratory and QC stock levels, raise purchase orders, and ensure effective housekeeping practices.
• Support site safety, compliance, and quality initiatives at all times.
• Perform general administrative and other duties as required by management and the business.

(This is not an exhaustive list and may be subject to change and amendment)

Essential (Non negotiable)

• Bachelor's degree in a scientific discipline, ideally Microbiology or a related life science.
• Minimum 1 year's experience in a GLP laboratory environment (manufacturing, FMCG, pharmaceutical, or medical device preferred).
• Practical experience performing microbiological or QC testing using aseptic techniques.
• Strong attention to detail with the ability to generate precise, factual reports and complete records accurately and on time.
• Ability to plan, prioritise, and execute testing activities within defined timelines.
• Proficient PC skills, including MS Word, Excel, PowerPoint, and familiarity with laboratory documentation systems.
• Ability to maintain, calibrate, and accurately use laboratory and technical equipment.
• Strong hand-eye coordination and practical laboratory skills.
• Demonstrated commitment to safety, quality, and compliance standards.

Desirable (Value Adding)

• Experience working within an ISO 17025 accredited laboratory.
• Experience preparing for or participating in regulatory, customer, or third party audits.
• Exposure to method validation, growth promotion testing, and stock culture maintenance.
• Experience delivering training or mentoring colleagues in laboratory practices.
• Experience in technical report writing and data trending for management review.

• Formal Education: Bachelor's degree in Microbiology or a related scientific discipline.
• Certifications: GLP, GMP, ISO 17025 training is desirable but not essential.

• Accountability: Takes responsibility for completing assigned laboratory testing and documentation accurately, on time, and in line with approved procedures.
• Decision Making: Makes timely, appropriate decisions within defined laboratory procedures and escalates issues when outside own authority.
• Driving for Results: Consistently delivers high quality laboratory work while meeting testing deadlines and operational priorities.
• Integrity: Follows SOPs, SSOWs, and quality systems rigorously to ensure data integrity, compliance, and ethical conduct at all times.
• Managing Resources: Uses laboratory equipment, consumables, and time efficiently, maintaining a safe, organised, and compliant work environment.
• Teamwork: Works collaboratively with Quality, Operations, and Technical teams to support shared quality and business objectives.

• Microbiological & QC Testing: Conducts environmental, water, raw material, and finished product testing using approved methods and aseptic techniques.
• Quality & Regulatory Compliance: Applies GLP, GMP, and relevant regulatory requirements consistently in all laboratory activities.
• Laboratory Documentation & Data Integrity: Completes laboratory records, reports, and logs accurately, clearly, and in a timely manner.
• Equipment Operation & Maintenance: Operates and supports the maintenance and calibration of laboratory equipment to ensure reliable results.
• Problem Solving & Investigation Support: Supports non conformance investigations, root cause analysis, and implementation of corrective actions.
• Audit & Inspection Readiness: Contributes to internal, customer, and third party audits through effective preparation, participation, and follow up.