QA Test Manager

Connect Plus Services (CPS) operates and maintains the M25 motorway network, including all adjoining trunk and slip roads on behalf of Connect Plus. The M25 is one of the busiest sections of road in the UK. It is also undoubtedly one of the most significant. We carry out routine maintenance, winter maintenance, as well as managing the whole life requirement of over 250,000 assets. We also manage the operation of the network and identify ways of reducing delays and improving journey time reliability.

To deliver our work successfully, our 600+ staff use a range of desktop and mobile IT applications, including Agile Assets, Unity, KOREC, Inform, Esri and Power BI, with underlying data held in Microsoft SQL and Oracle databases. These systems are used for incident response, inventory management, inspections, maintenance activities, in depth data analysis, and intervention planning. Further to this, CPS trials and implements a wide range of new technology on the network.

This is a great opportunity for a QA professional to establish, shape and run a testing capability in a high profile business, working on a wide range of established and new projects.

• Set up a range of testing capabilities, including unit testing, integration testing, UAT and potentially test automation.
• Manage and track bugs / issues.
• Contribute to the requirements and design stages of projects, bringing testing knowledge and planning to the process.
• Collaborate closely with project team members and stakeholders, building effective relationships.
• Live the Connect Plus Services Values.
• Ensure a relentless focus on Zero Harm.
• Support the delivery of Connect Plus Services Sustainability activities.

• Experience in software testing, including unit testing, integration testing, UAT and potentially automated testing.
• An understanding of spatial data and linear referencing systems / models.
• Ability to trace data flows through client server systems and diagnose issues.
• Excellent interpersonal and team working skills.
• Excellent communication skills, both written and verbal.
• Highly organised and with attention to detail.
• Strong numeracy and analytical skills.
• Flexible, motivated and able to persevere in challenging situations.
• MS Office (Word, Excel).
• Results Driven: Demonstrates a passion and excitement for their work. Tackles problems head on and works to resolve them without delay.
• Focus on Excellence: Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level.
• Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders. Proactively builds knowledge through sharing knowledge, ideas and expertise with others.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Actively collects customer information and uses it to improve services and solutions. Manages the experience of customers to ensure positive relationships are established and maintained.
• Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output. Delivers results consistently.
• Adaptability: Learns quickly. Adapts positively to changing business and customer demands. Is energised by change.