QA Test Analyst

Due to continued growth and success, Total Security are on the lookout for a QA Test Analyst to expand the team. The role is fully office based at our HQ in Segensworth, PO15 5TT.

Total Security is a multi award-winning Antivirus and Security company, based in Fareham, Hampshire. We pride ourselves in advanced online protection and offer a wide range of security tools and applications to keep our users safe online. We are really proud to have won South Coast Tech Employer Of The Year 2024.

We have developed a suite of features and applications, including TotalAV, Total Adblock, Total Password and much more which protect our users from malicious online attacks when using any of their devices. In a world where digital security is constantly being challenged, we work to protect users against the latest & greatest threats.

We believe in simplifying challenges of digital security and have built one product to manage our users digital security easily, regardless of their technical background.

• Maintaining excellent communication channels with the operations team and development teams for bug/issue identification and resolution.
  Working with the Test Team to test software UI & UX across all supported platforms
  Proactively and periodically testing web and software platforms for defects.
  Providing regular and thorough reports on testing activities as required.
  Responsible for QA of Web Development deployments, with assistance from the wider test team.
  Testing and signing off development tasks as required and proactively looking at areas outside of department remit where assistance is needed.
  Management & maintenance of manual suites and automated testing platforms; GhostInspector, TestPad and any future systems employed.
  Updating test cases and scenarios as warranted
  End-to-end test failure resolution
  Support on strategic projects, as required.
  Any other duties as requested by the Senior Management Team

• Degree in Product, Development or related IT field, or equivalent is desirable
  External testing qualification (ISTQB etc ) or equivalent relevant experience
  Minimum of 2 years working in a testing focussed role
  Experience within eCommerce / SaaS business
  Analytical skills and attention to detail
  Competent in identifying and resolving issues independently
  The ability to work independently and as part of a team are essential in all areas of this role
  Desire to further knowledge of key trends in technology
  Strong organizational and follow up skills and the ability to multitask effectively in a high volume environment
  Time and project management skills, including the ability to work on multiple projects at the same time
  Proactive, ability to use own initiative and take lead to devise creative solutions
  Excellent verbal and written communication skills
  Passionate and driven personality
  Working with automated testing frameworks eg. Selenium (Beneficial)

What we offer in return:

Our staff work hard for us, so in return for this, alongside various company events, a fantastic office space and a great team culture, we offer -

• Salary: £35,000 - £45,000 (DOE)
• up to 10% performance based bonus per year
• Free breakfast, lunch & snacks everyday
• Onsite gym
• Onsite haircuts
• Free onsite barista made coffee
• Generous allowance at local restaurants
• Monthly shopping vouchers
• Spotify or Apple Music vouchers
• Netflix vouchers
• Annual eye test
• Osteopath allowance
• BUPA health & dental after 1 yr service
• 28 days holiday + birthday off
• Pension (matched to 5%)