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QA Manager
Posted 3 hours 14 minutes ago by Trades Workforce Solutions
£60,000 - £80,000 Annual
Permanent
Full Time
Other
England, United Kingdom
Job Description
Montezuma's - QA Manager Main Purpose: 
- Lead the development and audit of a robust, compliant quality management system in line with statutory, customer and best practice standards
- Create a lean culture of continuous improvement within all areas of the Factory alongside department managers
- Responsible for heading factory external audits and maintaining all accreditation
- Responsible for preparing and managing our internal and external audits maintaining compliance and document validation
- Ensuring the day to day management of the Technical department and schedules run smoothly and to schedule
- To build and maintain a quality management system based on relevant audit standards and highlighting best practice
- Ensure all non-conformances are raised, recorded and managed working alongside other departments where needed to maintain compliance
- Lead and develop the Factory team so they are engaged and focused on quality and compliance
- Lead the HACCP team within the business
- Work alongside the department managers to ensure we create a lean culture with proactive continuous improvements whilst maintaining our quality standards
- Responsible for heading factory tours spreading the Montezuma' s magic to all visitors
- Identify, report and head cost saving exercises within the Operations team
- Identify, report and head continuous improvement within Operations by running leaner and streamlining existing processes and procedures which in turn will increase profitability within the Operations team
- Chair team meetings and lean across the team setting and delegating actions as and when required from KPI results
- Work alongside the senior management team to achieve KPI' s
- Assisting and supporting the customer service team as and when required
- Accountable for the day-to-day management of the complaints log ensuring all food safety complaints are investigated, actioned and reported on in full and on time
- Accountable for ensuring all food safety complaints are responded to within 24 hours of receipt managing all communication with the customer until closed/resolved.
- Assist with the NPD sign off procedure
- Ensure a robust PPM is in place and audited
- Champion Food Safety and Health & Safety culture in the business
Trades Workforce Solutions
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