QA Installs Engineer - Telecommunications

Join the team that's building the future of broadband.

We're on the lookout for a proactive and quality-drivenQA Installs Engineerto join our growing Installations team. In this role, you'll work closely with our trusted installation partners to ensure every fibre-to-the-home connection meets brsk's high standards. Reporting to the Midlands Installations Manager, you'll be a key player in delivering exceptional service and helping us scale our network across the region.

We're not your average broadband provider. We're a fast-growing, full-fibre company with a4.8 Trustpilot ratingand an88% team engagement score-because we care about our customers and our people. At brsk, we believe in open ideas, real impact, and teams that genuinely enjoy working together. If you're looking for a role where your voice is heard and your work truly matters, you've just found it.

• Represent brsk on-site, ensuring installations are completed to the highest standards.
• Manage and support our installation partners, coaching their supervisory teams to deliver on time and to spec.
• Provide feedback to improve installation methods and quality.
• Keep the wider business informed with daily and weekly progress updates.
• Handle customer escalations professionally, always upholding the brsk brand.
• Collaborate with build quality engineers to resolve on-site challenges.
• Champion health and safety, confidently addressing any concerns.
• Consistently meet connection targets-weekly, monthly, quarterly, and annually.

• A self-starter mindset with a passion for driving quality and change.
• Flexibility and a willingness to support across the business.
• Comfort working in a fast-paced, ever-evolving environment.
• Independence and initiative, balanced with strong team spirit.
• A keen eye for detail and pride in brand presentation.
• Excellent communication skills-both written and verbal.
• A results-driven approach with a focus on action and delivery.

• At least 2 years of experience as an Installation Engineer.
• PIA accreditation or deep knowledge of the Openreach network.
• Hands-on experience with both overhead and underground Openreach infrastructure.
• Solid understanding of NRSWA regulations.
• Fibre splicing and troubleshooting expertise.

This is asite-based rolecovering theMidlands region. You'll be regularly travelling between sites, your home, and occasionally toother business locations across the UK. A full driving licence is essential.

• Salary: Up to £32,000 + car allowance
• Time Off: 25 days holiday + public holidays + your birthday off
• Health & Wellbeing: Private healthcare, EAP access, gym discounts, and life assurance (4x salary)
• Pension: Up to 8% matched contribution
• Equity: Own a real stake in brsk's future

Ready to make an impact?
Apply now and help us bring better broadband to more homes, the right way.