Punch Field Service Engineer

As a Punch Press Engineer, you will take on a critical role, performing various technical tasks in the field. Your experience and technical knowledge will be essential in carrying out the key responsibilities that ensure customer satisfaction and the optimal performance of our punching machines.

Your responsibilities

Your responsibilities will include:

• Assisting with the installation of Turret and single-head punching machines.
• Providing technical training to customers on the operation of these machines.
• Performing routine maintenance, servicing, and repairs on the machines.
• Communicating effectively with the Service Manager to ensure customer expectations are met and critical information is passed on to the relevant parties.
• Ensuring customer satisfaction by solving issues and meeting their needs.
• Acting as a brand ambassador for LVD, promoting our products and services.
• Seeking proactive solutions to enhance the customer experience with our products.
• Collaborating with end users to optimize their experience and use of the machines.

Skills

• Strong problem-solving ability.
• Excellent communication skills with the ability to interact with customers and internal teams.
• Customer-focused mindset, driven to ensure customer satisfaction.
• Team player with the ability to work independently when required.
• Adaptability to new environments and changing situations.
• Detail-oriented with a high degree of accuracy in work.
• Ability to work under pressure and manage multiple tasks.

Qualifications

• Proven experience with Punch machine maintenance and installation.
• Solid knowledge of sheet metal machinery.
• Technical background in relevant mechanical or engineering fields.
• Fluent in English, both written and spoken.
• Willingness to travel within the UK and occasionally overseas.
• Valid UK driver's license and the right to work in the UK.

What we offer

At LVD UK Ltd, we offer a competitive salary and a comprehensive benefits package. The package includes:

• An opportunity to be part of a supportive and dynamic team with an excellent work culture and atmosphere.
• Time to develop your technical skills and advance your career.
• 23 days of paid holiday per year, plus UK public holidays (increasing to 28 days with service).
• Company-paid pension contributions.
• A company vehicle for work and private use.
• A company credit card for work-related expenses.
• A laptop PC and mobile phone for work purposes.
• Special tools and measuring equipment provided for your tasks.
• Corporate workwear and PPE supplied.

Joining LVD UK Ltd means becoming part of a growing, innovative company that values its employees and fosters a collaborative, growth-oriented work environment.