Public Protection Enforcement Officer

The Team

The Trading standards and Licensing Team are a busy front-line service responsible for the enforcement of Trading Standards, Licensing and Animal Welfare legislation.

The Role

We are looking for a diligent and proactive Public Protection Enforcement Officer to join our team. The successful candidate will undertake a wide range of responsibilities, including conducting initial enquires, inspecting premises, gathering evidence, taking statements and carrying out enforcement activity to ensure compliance with legislation.

Taking proactive Immediate action to prevent consumer detriment, protect public safety, and safeguard animal welfare the post also supports the services to develop guidance, conduct surveillance, and maintain an effective enforcement capability to support public protection and ensure compliance with all relevant legislation.

You will need excellent communication skills and have experience of dealing with a wide range of people and situations in a professional manner. You will need to work both independently as well as supporting other officers within the team. This will require good organisational skills and the ability to prioritise workloads to meet performance targets.

Experience of regulatory compliance and in an enforcement role and / or dealing with the public in difficult or confrontational situations would be an advantage.

You will need a full UK driving license and use of a car while at work as there will be a need to travel to various locations throughout the Borough, but you will primarily be based at Coed Pella, Colwyn Bay.

For an informal discussion please contact John Donnelly (Principal Trading Standards and Licensing Officer on

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.