PTR Concerns Support Officer

A leading healthcare organization in the UK is seeking a Concerns Support Officer to enhance the patient-centered experience within the Aneurin Bevan University Health Board. The role involves managing incoming concerns efficiently, guiding the Acknowledgement Team, and ensuring adherence to the Putting Things Right guidelines. Strong communication skills, a degree level education, and a commitment to team working are essential. Candidates who can speak Welsh are encouraged to apply. This position offers excellent development opportunities and supports work-life balance.