Property Supplier Manager

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Working style: Hybrid 50% home/office based

We are looking for a Property Supplier Manager to join the outsourced operations team and oversee RLAM's Tier 3 supplier relationships. The primary focus of the role is to ensure effective governance and oversight monitoring, control and provision of outsourced relationships to assist in fulfilling SMF responsibilities and alignment to the Royal London Group Procurement and Supplier Management Policy.

You will be the dedicated relationship manager tasked with ensuring service levels are being reported in line with RLAM's requirements for delivery and quality and lead regular service reviews involving the appropriate internal stakeholders from RLAM.

This is great opportunity to manage service relationships with key suppliers to support RLAM's ongoing operating model and growth strategy.

About the role

• Supporting business owners in delivery and issue resolution with suppliers, ensuring services meet SLAs and business needs
• Maintaining compliance with RLAM risk and regulatory frameworks
• Acting as the main audit contact and managing stakeholder communications
• Leading service reviews, overseeing SLAs and contractual updates, and ensuring budgets are met
• Reviewing commercial and contract terms, escalating issues as needed
• Supporting RLAM teams and serving as an escalation point for service concerns

About you

• Previous experience within an asset management company or similar industry
• Understanding of the services supplied by the suppliers and their role.
• Relevant relationship management experience, preferably gained from an asset management environment overseeing Outsourced Operations.
• Experience interacting with multiple departments and individuals
• Understanding of investment instruments including Property, Equity and Fixed Income.
• Very strong technical knowledge relating to the Back / Middle Office including the trade life cycle and the touch points within an Asset Manager.

About Royal London Asset Management

Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.

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