Property Manager (Residential Lettings)

Because great property management is about people, not just properties.

We're looking for a proactive and organised Property Manager to join our Residential Lettings team. In this role, you'll manage a shared portfolio of residential properties, ensuring they are well maintained, compliant with current legislation, and delivering an excellent experience for both landlords and tenants.

Working closely with our Lettings Manager and trusted network of contractors, you'll coordinate maintenance, resolve property related issues, oversee compliance, and build strong relationships with clients. This is a varied and rewarding role for someone who enjoys problem solving, thrives in a fast paced environment, and takes pride in delivering exceptional customer service.

Responsibilities

• Manage the day to day operations of a shared portfolio of residential properties.
• Build and maintain positive relationships with landlords and tenants, responding promptly and professionally to queries and concerns.
• Coordinate maintenance and repairs, instructing contractors and ensuring work is completed to a high standard and within agreed timescales.
• Carry out property visits and oversee mid term inspections, following up on any actions required.
• Manage contractor relationships to ensure reliable, cost effective service delivery.
• Monitor rent payments, support rent collection processes, and assist with rent guarantee claims where required.
• Prepare property reports and maintain accurate records.
• Ensure all properties remain compliant with current legislation and statutory requirements.
• Manage rent reviews, tenancy terminations, final inspections, deposit negotiations, and dispute resolution.

Qualifications

• Previous experience in residential property management.
• A good understanding of lettings and property management processes.
• Experience managing maintenance issues, safety certificates, and statutory notices.
• Excellent communication and relationship building skills.
• A professional and approachable customer service style.
• Strong organisational skills with the ability to prioritise a busy workload.
• The ability to work effectively under pressure and meet deadlines.
• Excellent problem solving skills and attention to detail.
• A full UK driving licence and access to your own vehicle.

An ARLA qualification would be advantageous but is not essential.

You'll be joining a supportive, experienced team where your role truly matters. You'll gain exposure across all areas of residential property management, develop your skills, and be trusted to take ownership of your work - all within an environment that values professionalism, collaboration, and care.

If you're ready to take the next step in your property career and want to work somewhere that values people as much as performance, we'd love to hear from you.

Apply today and help us create homes people love living in.