Property Manager

Connells, part of Connells Group, is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Aylesbury. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service.

This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.

What We Offer:

• Competitive basic salary
• Full training and development
• Clear career progression opportunities
• Company pension scheme
• A fast-paced, supportive working environment

Your Role:

As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times.

Your responsibilities will include:

• Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
• Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
• Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
• Overseeing customer service delivery, ensuring works, renewals and inspections are completed within agreed timescales
• Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
• Managing workloads to ensure deadlines are achieved and service levels are maintained
• Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required

What We're Looking For:

• Full UK driving licence and access to your own vehicle
• Strong customer service skills with a confident communication style
• A positive team player who enjoys working closely with a branch team
• Ability to remain calm and solutions focused under pressure
• Strong negotiation and influencing skills
• Excellent planning, organisational and time management abilities
• Good analytical skills and attention to detail

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background.