Property Manager

Role Overview

Pinnacle Group are looking for an experienced Property Manager to join our Homes Division, overseeing a diverse residential portfolio across Leeds and Bradford. This is a field-based role with a strong element of site ownership, managing a portfolio of circa 700 properties. As a key representative of Pinnacle and its clients, you will take full accountability for your sites, ensuring they are well maintained, fully compliant and consistently delivering a high standard of service to residents and stakeholders.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we're looking for

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

• Report directly to the Team Manager and deliver on the strategic and operational objectives set for the portfolio.
• Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
• Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
• Manage all property management functions, including void turnarounds (viewings, sign-ups, mutual exchanges), inventory management, and check-out appointments.
• Address and manage anti-social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary.
• Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
• Prepare and support the production of accurate and timely monthly/quarterly client reports.
• Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
• Work in partnership with the Technical Team to oversee health and safety compliance and ensure timely resolution of any actions.
• Manage residential compliance, log and track tenant repairs using Qube PM software and client systems and oversee defect resolution.
• Maintain accurate and up-to-date tenancy records and ensure full compliance with legal and policy requirements.

Key requirements

• Strong knowledge of affordable rent housing, residential lettings, HMOs and the wider property sector
• Good understanding of housing legislation and current best practice
• Proven experience in front line housing management
• Ability to manage the full housing management cycle including voids, sign-ups, estate inspections and repairs
• Excellent IT skills, including Word and Excel, with strong report writing capability
• Full driving licence with willingness to travel across sites, alongside strong organisation and diary management skills
• Full UK driving license

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.