Property Manager - PBSA - Birmingham

Location: Birmingham
Job Type: Permanent
Hours: 9.00am - 5.30pm
Salary: £40,000

Overview

We are seeking an experienced and proactive Property Manager to oversee the day-to-day operations of a residential apartment building in Birmingham. This role requires a highly organised individual with strong customer service, operational and problem-solving skills to ensure the property is maintained to a high standard and residents receive an excellent living experience.

Key Duties & Responsibilities

• Manage the daily operations of the building, ensuring all areas are clean, safe and well maintained
• Act as the main point of contact for residents, handling enquiries, requests and complaints in a professional and timely manner
• Oversee maintenance and repair works, liaising with contractors and suppliers to ensure issues are resolved efficiently
• Conduct regular property inspections, identifying and addressing any maintenance or health and safety concerns
• Manage service contracts, ensuring value for money and high-quality service delivery
• Monitor budgets and control costs in line with financial targets
• Support lettings activity including viewings, move-ins and move-outs where required
• Ensure compliance with all relevant legislation, health and safety regulations and company policies
• Maintain accurate records, reports and documentation relating to the property
• Build strong relationships with residents, contractors and internal stakeholders

Skills & Experience

• Previous experience in property or building management within a residential setting
• Strong customer service and communication skills
• Good understanding of property maintenance and facilities management
• Ability to manage multiple tasks and prioritise workload effectively
• Financial awareness and experience managing budgets
• Knowledge of health and safety regulations and compliance requirements
• Proactive, hands on approach with strong attention to detail
• Confident working independently and making decisions