Property Experience Lead - Customer Care & Contractors

Grainger plc, founded in Newcastle upon Tyne, is the UK's largest listed residential landlord and a leader in build-to-rent. The role focuses on day-to-day customer service, managing calls and enquiries via email and the customer portal, and coordinating with contractors and other departments to maintain a seamless customer experience.

Based in Newcastle, you will handle day-to-day expenditure in line with budgets and support portfolio managers with residential portfolios in a fast-growing