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Project Support Officer
Posted 2 days 18 hours ago by Greater London Authority (GLA)
Permanent
Full Time
Other
London, Southwark, United Kingdom, SE1 2AA
Job Description
Good Growth
Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
About the team
The domestic decarbonisation team is responsible for delivering the Mayor's objective to accelerate and upscale housing retrofit in London in partnership with London Councils. boroughs, housing associations and other key partners. A new joint endeavour of the GLA and London Councils, Warmer Homes London, has been established to accelerate the pace and scale of quality retrofit across the capital. The team will manage the first phase of the Warm Homes Local Grant programme before it transitions into Warmer Homes London in 2026.
About the role
We are looking for someone who is enthusiastic, organised and highly motivated, ideally with expertise in supporting programmes. You will have excellent written and oral communication skills, a well-informed and creative approach to problem-solving, the ability to operate in a busy and complex political environment and experience of working collaboratively with a range of stakeholders.
The postholder will work on the delivery of major environment projects, or a portfolio of projects (where the project includes significant environmental components), in order to achieve desired outputs within agree timeframes, within budget, to specification and operational standards.
The post holder will have a good record of project support and will be required to work across a portfolio of programmes built around the key objectives of the Energy Unit.
What your day will look like:
To be considered for the role you must meet the following essential criteria:
Planning and Organising
is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance:
is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 2 indicators of effective performance:
is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 1 indicators of effective performance:
is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us
Level 1 indicators of effective performance:
How to apply
If you would like to apply for the role you will need to submit the following:
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345)
As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager Paul Youngman would be happy to speak to you. Please contact them at .
If you have any questions about the recruitment process, contact the who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you'll be invited to an interview/assessment.
The interview/assessment date is: w/c 14 July 2025
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks . click apply for full job details
Good Growth is responsible for delivering and implementing the Mayor's environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.
About the team
The domestic decarbonisation team is responsible for delivering the Mayor's objective to accelerate and upscale housing retrofit in London in partnership with London Councils. boroughs, housing associations and other key partners. A new joint endeavour of the GLA and London Councils, Warmer Homes London, has been established to accelerate the pace and scale of quality retrofit across the capital. The team will manage the first phase of the Warm Homes Local Grant programme before it transitions into Warmer Homes London in 2026.
About the role
We are looking for someone who is enthusiastic, organised and highly motivated, ideally with expertise in supporting programmes. You will have excellent written and oral communication skills, a well-informed and creative approach to problem-solving, the ability to operate in a busy and complex political environment and experience of working collaboratively with a range of stakeholders.
The postholder will work on the delivery of major environment projects, or a portfolio of projects (where the project includes significant environmental components), in order to achieve desired outputs within agree timeframes, within budget, to specification and operational standards.
The post holder will have a good record of project support and will be required to work across a portfolio of programmes built around the key objectives of the Energy Unit.
What your day will look like:
- Provide project support, maintaining files and data spreadsheets for project related work and researching topics on the web and other sources, as required.
- Supporting programme leads in the Energy Unit with:
- drafting and sending correspondence,
- receiving and collating payment information
- tracking agreements and actions
- financial monitoring
- contractor performance monitoring
- Support with events planning (including roundtables, workshops and other stakeholder meetings, circulate invitations, organise venue and catering as/when needed and other onsite requirements).
- Provide general support including:
- supporting programme meetings by preparing slides, agenda and papers, taking and circulating notes and actions, following up on outstanding actions, seeking contributions, and preparing status reports
- contributing to the development of effective communication and information systems to support the unit's work
- providing other support as may be required (e.g., booking rooms and securing IT equipment/dial in details for meetings)
- supporting team online activities, including website updates, newsletters, etc.
- Manage resources allocated to the job in accordance with the Authority's policies and Code of Ethics and Standards.
- Realise and promote the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities.
- Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-departmental and cross-organisational groups and project teams
To be considered for the role you must meet the following essential criteria:
- Experience of events management and using communication tools.
- Proven Experience of using IT systems including MS Outlook, spreadsheets and databases, with significant experience of excel spreadsheets.
- Experience of providing project support and evidence of successfully co-ordinating small project.
Planning and Organising
is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.
Level 2 indicators of effective performance:
- Plans and prioritises own workload to meet agreed deadlines
- Advises colleagues or manager early of obstacles to work delivery
- Perseveres and follows work through to completion
- Checks for errors to ensure work is delivered to a high standard first time
- Effectively juggles priorities
is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.
Level 2 indicators of effective performance:
- Breaks down work issues, seeking further information if necessary
- Provides workable solutions to solve immediate work problems
- Makes suggestions and implements improvements to personal work processes
- Actively supports new initiatives and tries different ways of doing things
- Learns from others' experiences
is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Level 1 indicators of effective performance:
- Understands the structure and statutory responsibilities of the GLA
- Understands how own role and work contributes to team and organisational objectives
- Understands the role of the GLA, the Mayor and the Assembly in relation to Londoners
- Is sensitive to the culture and political context of the GLA and uses it to work effectively
- Treats GLA information as sensitive and confidential
is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us
Level 1 indicators of effective performance:
- Represents self and team positively within the organisation
- Speaks and writes clearly and succinctly using appropriate language that is easy to understand
- Considers the target audience, adapting style and communication method accordingly
- Communicates persuasively and confidently
- Checks for understanding
How to apply
If you would like to apply for the role you will need to submit the following:
- Up to date CV
- Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.
Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345)
As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.
If you have questions about the role
If you wish to talk to someone about the role, the hiring manager Paul Youngman would be happy to speak to you. Please contact them at .
If you have any questions about the recruitment process, contact the who support the GLA with recruitment.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted, you'll be invited to an interview/assessment.
The interview/assessment date is: w/c 14 July 2025
Equality, diversity and inclusion
London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.
We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.
Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.
Benefits
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.
In addition to a good salary package, you will be paid every four weeks . click apply for full job details
