PROGRAMME MANAGER

ROLE DESCRIPTION

As leaders within Get Further, our Programme Managers play an important part in managing the delivery of our tuition programmes and the growth and development of the organisation. The successful applicant will take over the case load of one of our Programme Managers while she is on secondment to another project. The key outcomes for this role are:

• Team: Directly line manage a team of 3-6 Programme Coordinators and Salaried Tutors and be accountable for the management of tutors within your colleges, contributing to Get Further as a whole meeting or exceeding our programme delivery KPIs
• FE partners: Achieve high FE partner satisfaction by delivering a high impact programme and developing strong relationships at multiple levels with our existing and prospective FE partners.
• Strategy and organisational development: Lead strategic projects and priorities as needed to develop the organisation, programmes and programme delivery.
• Project: Work closely with the Head of Resits Tuition Programme to support in the medium-term implementation of the EEF RCT.

As Get Further is a rapidly growing organisation, you will be encouraged to find new solutions to operational challenges and suggest better ways of working where possible, and you will be encouraged to take on bigger projects and carve out areas of responsibility for yourself depending on your interests.

This role is a fantastic opportunity for someone who is passionate about improving social mobility and tackling educational inequality. It will be of particular interest to someone wanting to further develop their managerial and stakeholder experience whist also being able to lead the charity across aspects of its work.

Get Further is committed to the quality of the roles we offer. The successful candidate will be offered genuine learning and development opportunities and the chance to join meetings and networks with senior leaders across the education system.

MAIN DUTIES AND RESPONSIBILITIES

The successful candidate will be an accomplished professional, with experience of working effectively in the education sector, or at manager / senior officer level in a programme management role. They will build positive, supportive relationships with college teachers, team members, tutors, and wider stakeholders. They will be a constructive and pro-active manager of people, with a commitment to delivering excellent standards within their team.

Programme Coordinators

You will be responsible for line managing a team of 3-6 Programme Coordinators to deliver a high impact programme that achieves or exceeds Get Further s organisational KPIs. To achieve this, we expect you will:

• Hold PCs to high standards of programme delivery
• Build an effective and high performing PC team
• Play an active role in ensuring that the programmes team as a whole is on track to meet or exceed programme delivery KPIs
• Support PCs with their professional development

Tutors

Our tutors are instrumental to us delivering a high-impact programme. You will be accountable for the overall high performance of the tutors delivering tuition within the FE partners for which you are responsible. To achieve this, we expect you will:

• Support and hold PCs to account for the frontline management of tutors and lead tutors
• Resolve or further escalate tutor performance management issues that PCs have escalated as per the Tutor Performance Policy
• Ensure that performance management issues are effectively tracked and made visible to the CPO and work with the CPO and wider Executive team to resolve persistent issues
• Along with Curriculum Managers, lead the design and delivery of tutor training, ongoing tutor development, and the tutor community work

FE Partners

You will be responsible for delivering high impact programmes with Get Further s FE partners, including ensuring that we achieve programme quality and impact KPIs and developing strong relationships at multiple levels within our FE partner. To achieve this we expect you will:

• Line manage a team of PCs to deliver a high impact programme
• Proactively build high quality working relationships with staff within our FE partners
• Understand college needs and concerns so that we can proactively address them during programme delivery
• Proactively look for ways that we can work more closely with colleges and demonstrating our value to them and commitment to the FE sector
• Lead the preparation of college level impact reports and ensure the ongoing effective capture of impact data, testimonials and case studies to support report creation

Strategic projects and priorities

Get Further is a fast-developing charity, as a member of our small but mighty team we want our programme managers to be true leaders within the organisation, playing an active role in shaping and developing the charity into the future.

• Over the course of the year, we work on various strategic projects and priorities to advance the overall running of Get Further and you may have the opportunity to take a leadership role in these.
• You will have opportunities to engage and provide input, as well as your own project ideas, at an Exec and Board level on Get Further s longer term strategy and direction.

Sales

• Collaborating with the Head of Resits Tuition Programmes to support and engage in sales activities to ensure Get Further meets growth goals related to college partnerships and student numbers, while securing new partnerships in key regions and areas for expansion. In the medium-term these goals will be closely tied to the requirements of the EEF RCT.
• Support in achieving KPIs with regards to college sales and renewals by email outreach and holding meetings.
• Lead renewal conversations with FE partners and support new relationships as needed

Overall development of Get Further

As a member of a high-impact and committed team, you will also:

• Work closely with the rest of the Get Further Team and align with our inclusive and supportive culture.
• Prioritise Safeguarding and the safety of the young people we work with. Follow every element of the safeguarding policy without fail.
• Represent Get Further's vision and values when meeting anyone working with or connected to the charity.
• Take on other responsibilities commensurate with this role as needed.